POLICIES

HA-SHEM LIMITED’S PRIVACY POLICY

Introduction
The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Ha-Shem Limited to help our customers retain their privacy when they take advantage of all the Internet has to offer.  We believe your business is no one else's. Your privacy is important to you and to us.   Ha-Shem Limited (“we” ”us” ”our”) is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal data collected is safeguarded according to the Nigeria Data Protection Act (NDPA) and other data protection standards adopted worldwide. We have a robust and effective data protection program in place which complies with the NDPA and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR.

• We  won’t sell or give away your personal data (name, mail address, phone number, email address) or any other information to anyone.
• We’ll use state-of-the-art security measures to protect your information from unauthorized users.
• We give you the possibility to control the personal data that you shared with us (opt-out)

Consent
You accept this Privacy Policy and hereby give us consent to save, process and use your personal data to the extent as allowed by law when you provide us with details of your personal data or by clicking on the “accept” button.

Collection of Personal Data
We will ask you when we need information that personally identifies you (personal data) or allows us to contact you. Generally, this personal data  is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site, apply for a role by filling a form and submitting your CV, contact our customer service centre whether by post, phone, email, or chat, or any other personal data we may have requested in order to provide you with our solutions or services. We use your personal data for the following purposes:

• To make the site easier for you to use by not having to enter your personal data more than once.
• To help you quickly find software, services, or information.
• To help us create content most relevant to you.
• To alert you of product upgrades, special offers, updated information, and other new services from Ha-Shem Limited.
• Provide, maintain, and improve our solutions or services.
• Provide and deliver our solutions and services you request, process transactions and send you related information, including confirmations.
• Verify your identity and prevent fraud.
• Respond to your comments, questions and requests and provide customer service.
• Carry out any other purpose for which the Personal Data was collected.

If you choose not to register or provide your personal data, you can still use most of www.ha-shem.com, but you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Ha-Shem Limited products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Ha-Shem Limited.

What We Do With The Personal Data You Share
Your personal data is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.  When you register to our website, you are asked to provide your contact information, including a valid email address. We use this personal data to send you updates about Ha-Shem Limited order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this personal data only to bill you for the product(s) you ordered at that time.  We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the personal data required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your personal data for any other purpose. In very rare instances, Ha-Shem Limited may disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

• conform to the edicts of the law or comply with legal process served on Ha-Shem Limited or the site;
• protect and defend the rights or property of Ha-Shem Limited and its family of websites and properties; and
• act in urgent circumstances to protect the personal safety of users of Ha-Shem Limited, its websites, or the public.

Access To Your Personal Data

We will provide you with the means to ensure that your personal data is correct and accurate. You are entitled to review the personal data you have provided us and ensure that it is accurate and current at all times. To review or update this information, simply enter in the account profile area or request that we send you this information.

Security Of Personal Data
Ha-Shem Limited has taken strong measures to protect the security of your personal data and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  We guarantee your transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal data before it's sent over the Internet. SSL is one of the safest encryption technologies available. Ha-Shem Limited strictly protects the security of your personal data and honors your choices for its intended use. We carefully protect your personal data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  Your personal data is never shared outside the company without your permission. Inside the company, personal data is stored in password-controlled servers with limited access. Your personal data may be stored and processed in Nigeria or any other country where Ha-Shem Limited, its subsidiaries, affiliates or agents are located.  You also have a significant role in protecting your personal data. No one can see or edit your personal data without knowing your username and password, so do not share these with others.

Electronic Product Registration
When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you have already left with us (we call that information your personal profile). If you have not previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you have not already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

Customer Profiles
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.ha-shem.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you will not have to re-register – just use your Registration ID to identify yourself.

Retention Of Information
We retain your personal data for as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such personal data. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The personal data we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes and in such cases any information that will identify you (personal data) will not be included.

Your Rights

• You have a right to consent to this privacy policy and to withdraw your consent at any time.
• You have a right to a copy of your personal data that we hold about you.
• You have a right to freely transfer your personal data received from us to any other organisation.
• You have the right to have the personal data we hold about you corrected if it is factually inaccurate.
• In some circumstances, you have the right to the deletion of your personal data.
• Where certain conditions apply, you have a right to object to the processing of your personal data.
• You have the right to restrict processing of certain types of processing we carry out on your personal data, such as direct marketing.
• You have a right to lodge a complaint about the way we handle of your personal data with the National Information Technology Development Agency (NITDA).

NITDA’s website (https://nitda.gov.ng/nit/) has a wealth of useful information in respect of your rights over your personal data.
Where we do not act on your request to exercise any of your rights, we shall inform you within one month of the receipt of your request, of the reasons for not taking action.

Does Ha-Shem Limited Privacy Policy Apply to  Linked Websites?
Our Privacy Policy applies solely to information collected on our website (www.ha-shem.com) or through www.havis360.com. The Site contains links to web sites of third parties. Ha-Shem Limited is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. Ha-Shem Limited adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

Changes To This Policy
If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.

Data Breaches
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data, we shall within 72 (Seventy-Two) hours of having knowledge of such breach report the details of the breach to NITDA.
Furthermore, where we ascertain that such breach is detrimental to your rights and freedoms in relation to your Personal Data, we shall within 7 (Seven) days of having knowledge of the occurrence of such breach take steps to inform you of the breach incident, the risk to your rights and freedoms resulting from such breach and any course of action to remedy said breach.

Enforcement Of Policy
If for some reason you believe Ha-Shem Limited has not adhered to these principles, please notify us by email at privacy@ha-shem.com , and we will do our best to determine and correct the problem promptly. Be certain the words “Privacy Policy” are in the Subject line.

Questions Or Comments
If you have questions or comments about this privacy policy or you want to exercise any of your rights, please email us or write us at:

• Address: 9, Ibikunle Street, Off University Road, Herbert Macaulay Way, Yaba, Lagos, Nigeria
• Email: privacy@ha-shem.com

For information about how to contact us please visit our contact page.

GDPR POLICY

Ha-Shem Limited is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR.

Our Commitment

1. Your information will not be shared, rented or sold to any third party.
2. We use state-of-the-art security measures to protect your information from unauthorized users.
3. We give you the possibility to control the information that you shared with us (opt-out).

Ha-Shem Limited is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:
Processed lawfully, fairly and in a transparent manner in relation to individuals; collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes; adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

Notice
We will clearly inform you when information that personally identifies you ("personal information") is asked for and you will have the choice to provide it or not. Generally, this information is requested when you [install/download/subscribe] to product updates, newsletters, or other online services.

Usage
We use your personal information for the following purposes:

1. To provide you information that will allow you to use our services.
2. To automatically customize your documents with your information
3. To alert you of software upgrades, updates, discounts or other services from Ha-Shem Limited
4. We collect your email when you sign up for our newsletters in order to send you informational communications about our solutions and services, such as their purpose and the best use you can make of them. We also collect your email to send you our promotional offers. We may also collect your name, language, currency, operating system, document searched and country information for a better experience with Ha-Shem Limited products/services.
5. When you place your order with us, we collect your email in order to send the license details. We also collect your phone number in order to contact you in case these emails bounce back because of a typo in your email address and if we cannot figure out what the correct email address is.
6. We also contact the phone number that is provided if we suspect that the cardholder’s credit card information has been compromised, i.e., used in a fraudulent way.
7. We also use our clients’ email in order to notify of the release of updated versions of the software, new services or promotional offers.

Consent
When you provide your personal information, you consent that it can be used for the above purposes and that Ha-Shem Limited is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website, but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

Access To Your Information
You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, simply enter in the account profile area or request that we send you this information.

Security Of Information
Ha-Shem Limited is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.
We guarantee that all transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

Retention Of Information
We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it, or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

EU And EEA Users’ Rights

1. If you are habitually located in the European Union or European Economic Area, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
2. You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to not send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. Transactional account messages will be unaffected if you opt-out from marketing communications.

What We Do with The Information You Share

1. Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.
2. When you register to our website, you are asked to provide your contact information, including a valid email address. We use this information to send you updates about Ha-Shem Limited order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you ordered at that time.
3. We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.
4. In very rare instances, Ha-Shem Limited may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
   • • conform to the edicts of the law or comply with legal process served on Ha-Shem Limited or the site.
     • protect and defend the rights or property of Ha-Shem Limited and its family of websites and properties; and
     • act in urgent circumstances to protect the personal safety of users of Ha-Shem Limited, its websites, or the public.

How to Opt-Out

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

Does Ha-Shem Limited Privacy Policy Apply to Linked Websites?
Our Privacy Policy applies solely to information collected on our website (www.ha-shem.com) or through www.havis360.com. The Site contains links to web sites of third parties. Ha-Shem Limited is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. Ha-Shem Limited adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering.
However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

Changes To This Policy
If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.

Enforcement Of Policy
If for some reason you believe Ha-Shem Limited has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

Questions Or Comments
If you have questions or comments about this privacy policy, please email us or write us at:

• Address: 9, Ibikunle Street, Off University Road, Herbert Macaulay Way, Yaba, Lagos, Nigeria.
• Email: privacy@ha-shem.com

For information about how to contact us, please visit our contact page.

COOKIES POLICY

This cookies Policy (hereafter called Policy) explains how we use cookies and the choices you have. Except as otherwise stated in this Policy, our Privacy Policy will apply to our processing of data that we collect via cookies. You can access our Privacy Policy here.

By using our website (by clicking, navigating or scrolling), you are consenting to our cookies in accordance with this Policy. If you do not agree to our use of cookies, you can prevent the installation of cookies through the settings of your browser or not use our website at all. However, if you disable the use of cookies, this might cause some parts of this website not to function properly for you and it may impact your user experience on this site.

What are Cookies?

Cookies are messages or small files that are placed on your web browser when you visit an internet site. Cookies are useful and do a lot of different things, including allowing a website to recognize a user’s device, improving online experience etc.

How and why do we use Cookies?

We use cookies when you access our websites and our online products and services to make the site work better and to help us understand how you use our site.

Cookies enable us to offer tailored products and to understand the information we receive about you, including information about your use of other websites and apps, whether or not you have an account with us.

Cookies help us provide, protect and improve our products and services, by personalizing, tailoring and measuring the services and products that we provide for your satisfactory and safe experience. We also use them to help to authenticate users, assess performance and functionality of our online products and services, and for analytical research.

Contact Info

• Address: 9, Ibikunle Street, Off University Road, Herbert Macaulay Way, Yaba, Lagos, Nigeria
• Email: privacy@ha-shem.com

For information about how to contact us, please visit our contact page.